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Area environment Topic legacy systems Risk(s) identified: (Topic : legacy systems) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness . governance: roles and responsibilities not fully defined . planning documents incomplete . lack of longterm HR strategy . key management controls not fully implemented Topic management dashboard Risk(s) identified: (Topic : management dashboard) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified Topic agile projects Risk(s) identified: (Topic : agile projects) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness Topic data center consolidation Risk(s) identified: (Topic : data center consolidation) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified Topic indicative Risk(s) identified: (Topic : indicative) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness . governance: roles and responsibilities not fully defined . planning documents incomplete . lack of longterm HR strategy . key management controls not fully implemented . unclear definition of objective's coverage . unclear responsibility definition . no evaluation of alternatives . insufficient knowledge on areas requiring protection . unplanned resource changes and the lack of involvement from management . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities . absence of framework . lack of a single reliable source of data . approvals without cross-analysis of capacity conditions . delays by responsible agencies . laxity in procedures implementing and incomplete procedures Topic directive Risk(s) identified: (Topic : directive) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness . governance: roles and responsibilities not fully defined . planning documents incomplete . lack of longterm HR strategy . key management controls not fully implemented . unclear definition of objective's coverage . unclear responsibility definition . no evaluation of alternatives . insufficient knowledge on areas requiring protection . unplanned resource changes and the lack of involvement from management . Measuring influence on outcomes . performance measurement frameworks Topic civil service staff Risk(s) identified: (Topic : civil service staff) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness . unplanned resource changes and the lack of involvement from management . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic consultants Risk(s) identified: (Topic : consultants) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness . Measuring influence on outcomes . performance measurement frameworks . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic temporary staff Risk(s) identified: (Topic : temporary staff) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored Topic civil service system Risk(s) identified: (Topic : civil service system) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic internal control Risk(s) identified: (Topic : internal control) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness . governance: roles and responsibilities not fully defined . planning documents incomplete . lack of longterm HR strategy . key management controls not fully implemented . absence of framework . lack of a single reliable source of data . approvals without cross-analysis of capacity conditions . delays by responsible agencies . laxity in procedures implementing and incomplete procedures Topic government IT agency Risk(s) identified: (Topic : government IT agency) . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . poor quality of data protection policy . poor risk analysis . insufficient screening of positions with access to confidential information . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness . not fully comprehensive estimations . cost estimations not well-documented . poor analysis . poor policy Topic digital transformation Risk(s) identified: (Topic : digital transformation) . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness Topic open data Risk(s) identified: (Topic : open data) . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness Topic interoperability Risk(s) identified: (Topic : interoperability) . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness . inefficient data verification process . due to insufficient data exchange Topic personal data protection Risk(s) identified: (Topic : personal data protection) . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness Topic digitization Risk(s) identified: (Topic : digitization) . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness Topic user friendliness Risk(s) identified: (Topic : user friendliness) . supported exemplars . framework of standards and guidance not sustained . uncertainty about guidance . insufficient user friendliness Topic database Risk(s) identified: (Topic : database) . setup of new information systems was not centrally managed . steering committee did not work . no feasibility study . duplicated data stored in various systems . key project abandoned . incompatible data in related systems . vendor dependence . inefficient data verification process . due to insufficient data exchange Topic measurement of project success Risk(s) identified: (Topic : measurement of project success) . setup of new information systems was not centrally managed . steering committee did not work . no feasibility study . duplicated data stored in various systems . key project abandoned . incompatible data in related systems . vendor dependence Topic organization's IT services Risk(s) identified: (Topic : organization's IT services) . setup of new information systems was not centrally managed . steering committee did not work . no feasibility study . duplicated data stored in various systems . key project abandoned . incompatible data in related systems . vendor dependence . inefficient data verification process . due to insufficient data exchange . negligent approach to procedures . out-of-date concept . lack of security policies Topic business continuity management Risk(s) identified: (Topic : business continuity management) . governance: roles and responsibilities not fully defined . planning documents incomplete . lack of longterm HR strategy . key management controls not fully implemented Topic forest protection Risk(s) identified: (Topic : forest protection) . unclear definition of objective's coverage . unclear responsibility definition . no evaluation of alternatives . insufficient knowledge on areas requiring protection Topic cost estimation Risk(s) identified: (Topic : cost estimation) . not fully comprehensive estimations . cost estimations not well-documented . poor analysis . poor policy Topic performance measurement Risk(s) identified: (Topic : performance measurement) . unplanned resource changes and the lack of involvement from management . Measuring influence on outcomes . performance measurement frameworks . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities . absence of framework . lack of a single reliable source of data . approvals without cross-analysis of capacity conditions . delays by responsible agencies . laxity in procedures implementing and incomplete procedures Topic requirements management Risk(s) identified: (Topic : requirements management) . unplanned resource changes and the lack of involvement from management Topic regulators Risk(s) identified: (Topic : regulators) . Measuring influence on outcomes . performance measurement frameworks Topic taxation systems Risk(s) identified: (Topic : taxation systems) . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic dry ports Risk(s) identified: (Topic : dry ports) . absence of framework . lack of a single reliable source of data . approvals without cross-analysis of capacity conditions . delays by responsible agencies . laxity in procedures implementing and incomplete procedures Topic relocation of government jobs Risk(s) identified: (Topic : relocation of government jobs) . underestimated issues related to relocation . lack of guidelines on cost calculation . increase of sickness absence and recruitment problems